POLICIES AT BEAR DOGS CRAFTS
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or return products. Please don’t hesitate to contact us if you have any questions!
RETURN AND REFUND POLICY
What You Need to Know
We gladly accept returns and exchanges; please contact me within: 14 days of delivery and ship the item(s) back within: 30 days of delivery.
We do not accept cancellations. But please contact us if you have any problems with your order.
The following items cannot be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom or personalized orders.
Perishable products (like food or flowers).
Intimate items (for health/hygiene reasons).